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Case Study

Ensuring Successful Integration Management

Team Size
1 Senior Director
Project Duration
10 weeks

The Situation

A leading appliance rental provider – to residential and commercial customers nationwide – was looking to achieve geographic expansion and scale through acquisition. With an investment thesis focused on realizing growth and cost synergies in order for the deal to be accretive in year 1, ensuring flawless and timely integration of the targeted acquisition was needed.


Merger Integration Planning & Execution

Project Management Oversight

100 Day Planning

The Execution

Accordion ran the overall integration management office (“IMO”), working with functional leads and key support staff across the organization to drive the integration of the newly acquired business. IMO functional management included: Commercial, Operations, Customer Experience, BD, HR, Finance, IT, Communications, Insurance and Administration.

As the IMO, we provided functional leads with the deal rationale, and reported against key integration initiatives to measure the success of the integration. Leveraging dashboards developed by the IMO in conjunction with the Functional leads we identified tasks critical to achieving integration goals, along with KPls for tracking purposes. Teams were able to visualize and report on their progress and course correct when and where needed.

Integration leadership was a critical component of success, and required alignment and resolution between parties at all times. Full understanding of the interdependencies and thoughtful planning through regular meeting cadences and constant communication played a key role in limiting unexpected roadblocks.

The Results

Working shoulder-to-shoulder with functional leads, Accordion was able to instill the deal rationale into the company’s integration approach, achieving a successful “Day 1” cut-over and ensuring seamless continuity of the business.

With the newly combined business achieving a stable environment, Accordion outlined key near term activities for the business to execute upon in order to further optimize processes across the business as they began to roll off their TSAs (which Accordion was instrumental in developing).