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Case Study

Serving as CRO, COO, & CFO and Providing Turnaround Advisory

Team Size
2 Senior Managing Directors, 1 Associate
Project Duration
10 months

The Situation & Approach

A global manufacturing company that supplied cash processing equipment to the finance industry, primarily to bank and credit union retail branches, with global headquarters in Mebane, North Carolina and manufacturing, R&D, and engineering operations located in Ivrea, Italy faced declining sales, failed new product offerings, and an inflexible fixed operating structure. The Company had arrived at a juncture where were unable to meet their debt service obligations.



Turnaround Management

Performance Improvement

The Execution

  • Led a rigorous evaluation of the profitability and viability of the companies’ product offerings and R&D initiatives (engaged initially as CRO), the results of which demonstrated the need to abandon unprofitable and unproven lines of business as well as focus on core selling markets.
  • Expanded role to interim COO and helped right-size the Company’s operations, which included a significant reduction of fixed costs supporting R&D/engineering initiatives.
  • Worked with management and foreign counsel to successfully navigate negotiations with the various Italian unions and arrive at a resolution that was agreeable to all parties involved.
  • Designed and successfully negotiated a creative labor solution which protected the Company’s key engineering and R&D talent, but at the same time resulted in the labor cost reductions required to make the business viable.
  • Worked with ownership and the CEO to successfully recruit new senior management including Chief Commercial Officer, Chief Financial Officer, EVP Global Manufacturing and Supply Chain, and Chief Technology Officer.

The Results

The renewed focus on core selling markets and key management changes initiated by our team led to a rebound in sales, with the first seven months outpacing YOY results by +35%, reversing a 3-year downtrend in revenues. Combined with the reorganized cost structure, the Company experienced significant EBITDA margin improvements and was able to generate the cash flow necessary to meet principal and interest obligations without the need of additional permanent capital. Even through declining sales, failed new product offerings, an inflexible fixed operating structure, and debt servicing issues, we successfully implemented a global turnaround plan to significantly improve results/EBITDA and position the company to meet its existing obligations without the need of additional permanent capital.