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Agentforce Manufacturing

Your Agentforce Manufacturing partner.

Agentforce Manufacturing (formerly Manufacturing Cloud) is Salesforce's industry platform for manufacturers, combining opportunities, run-rate agreements, demand forecasts, long-term projects, and aftermarket service into a single book of business. We can help you make it the system of record for commercial and service operations end-to-end.

As a specialised Salesforce Partner in Manufacturing Cloud implementation and managed services, our team works with you from strategy through deployment. We design the commercial model around how your business sells, configure sales agreements and forecasting to reflect run-rate business, stand up the service and warranty motion, and integrate the platform with the ERP systems downstream.

Discover our Agentforce Manufacturing services pack.

Sales Agreements and Run-Rate Business

Configure sales agreements to manage volume and pricing commitments, with predictive signals surfacing variance against plan before the quarter is at risk.

Advanced Account Forecasting

Stand up account-based forecasting that combines opportunities, orders, and committed volumes into a single account view, with machine driven projections leadership can hold against actuals.

Partner, Dealer, and Distributor Enablement

Build partner portals, deal registration, and channel programs for indirect sales, with intelligent agents prioritizing the partner pipeline worth investing in.

Rebate Management

Stand up rebate programs, accruals, and partner incentives with automated calculations replacing the spreadsheets most manufacturers still use.

Service, Warranty, and Field Service

Run post-sale service, warranty lifecycle management, and field service on the unified platform, with generative agents handling case context, warranty claims, and parts lookup.

ERP and Supply Chain Integration

Connect Agentforce Manufacturing to SAP, Oracle, NetSuite, and the MES systems downstream using MuleSoft, keeping commercial and operational data aligned.

Agentforce for Manufacturing

Deploy agents across the commercial and service motion, from sales agreement deviation detection to warranty triage and parts lookup on the aftermarket side.

Real world results.

Meet a few
of our experts.

Bryce Baker
Bryce Baker
Managing Director, Salesforce Team Lead

Bryce is a Managing Director and Head of Accordion’s Salesforce team with over a decade of experience in not only Salesforce, but all business systems and operations surrounding sales, service, finance, and accounting. He specializes in the lead-to-cash process and revenue recognition.

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Dan Farrugia
Dan Farrugia
Managing Director

Dan Farrugia is a Managing Director with over two decades of experience driving operational excellence, growth strategy, and technology-enabled transformation across professional services and private equity–backed organizations. His expertise spans operating model design, revenue and delivery optimization, M&A integration, and the execution of large-scale digital and CRM transformations, with a particular focus on Salesforce-driven...

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Seamus Egan
Seamus Egan
Managing Director

Seamus is a Managing Director on Accordion’s CFO Technology team, leading Business Development and Alliances with a focus on Salesforce and Salesforce Ecosystem partnerships. He brings more than a decade of experience building and scaling go-to-market operations, alliance programs, and revenue ecosystems across the Salesforce landscape.

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Miguel Boland
Miguel Boland
Senior Director

Miguel Boland is a Senior Director with more than two decades of experience in strategic sales leadership and go-to-market execution across IT professional & consulting services teams, successfully partnering with clients ranging from growth to enterprise organizations. Over the past six years, Miguel has focused on the Salesforce ecosystem, where he has been responsible for collaborating with clients to design and implement...

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Tarun Sharma
Tarun Sharma
Managing Director

Tarun is a Managing Director on Accordion’s CFO Technology team, with more than two decades of experience leading large‑scale digital transformation, customer success, account expansions, operations, and multi‑cloud delivery programs for global enterprises.

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Let's chat about Agentforce Manufacturing

Whether you are standing the platform up for the first time, modernizing a sales agreement, or connecting commercial to ERP, we want to hear about it.