industry
Technology, Media & Telecommunications

Charging up Q2C for an EV infrastructure-as-a-service co.

Context

An EV charging hardware and software platform needed a Salesforce-based Quote-to-Cash stack to support a multifaceted Infrastructure-as-a-Service model.

Value Created

77%
faster quote cycle
25%
higher win rate
150%
larger deals
Real-time
usage data integration

People

VALUE LEVERS

  1. Multi-LOB quoting and DocuSign-integrated contracting 

HOW WE DID IT

  • Empowered Sales to build multi-LOB quotes in minutes across infrastructure and SaaS components
  • Enhanced contracting with DocuSign routing and electronic signatures

Process

VALUE LEVERS

  1. Front-office to back-office integration

HOW WE DID IT

  • Streamlined opportunity management with deep forecasting capabilities
  • Built order orchestration with seamless handoffs to Salesforce Billing
  • Integrated contracts, orders, and invoices with NetSuite for AR/AP and rev rec

Technology

VALUE LEVERS

  1. MuleSoft real-time usage integration

HOW WE DID IT

  • Built MuleSoft integration with the internal usage app for real-time billing metrics

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