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Salesforce Data Cloud

Your Salesforce Data Cloud partner.

Data Cloud is Salesforce's hyperscale data platform, ingesting and unifying customer data from every source into a single profile that Sales, Service, Marketing, Commerce, and Agentforce all act on. We can help you build the data foundation the rest of the Salesforce estate depends on.

As a Salesforce Summit Partner, our Data Cloud team works with you from strategy through deployment and ongoing data operations. We design the data model around how your business actually defines a customer, configure the ingestion and harmonization layer that pulls from Salesforce and external sources, stand up identity resolution and segmentation, and connect the unified profile to the systems and agents acting on it.

Discover our Data Cloud services pack.

Data Strategy and Architecture

Design the customer data model around how your business segments and serves customers, with the ingestion, harmonization, and governance layers planned before the first source is connected.

Ingestion and Connectivity

Connect Data Cloud to Salesforce, cloud storage, web events, APIs, and on-premise systems using native connectors and MuleSoft, with streaming and batch ingestion configured for the actual data volume and latency the business needs.

Harmonization and Unified Customer Profile

Map ingested data to a standardized model and unify identities across email, phone, device, and account so every team sees the same customer record.

Segmentation and Activation

Build segments against the unified profile and activate them across Marketing Cloud, Sales Cloud, Service Cloud, and downstream advertising platforms, with real-time segment refresh as customer behavior changes.

Agentforce Data Foundation

Configure Data Cloud as the grounded data layer for Agentforce, with intelligent agents acting on the same unified profile sales, service, and marketing rely on, governed by the same access and privacy controls.

Analytics and Predictive Insight

Connect the unified profile to Tableau, Einstein, and external analytics tools, with predictive models surfacing customer lifetime value, churn risk, and propensity signals back into the operating systems.

Managed Data Operations

Run and evolve the data estate post-deployment, with monitoring, source onboarding, model evolution, and a roadmap aligned to the cloud and AI workloads consuming the data.

Real world results.

Meet a few
of our experts.

Bryce Baker
Bryce Baker
Managing Director, Salesforce Team Lead

Bryce is a Managing Director and Head of Accordion’s Salesforce team with over a decade of experience in not only Salesforce, but all business systems and operations surrounding sales, service, finance, and accounting. He specializes in the lead-to-cash process and revenue recognition.

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Dan Farrugia
Dan Farrugia
Managing Director

Dan Farrugia is a Managing Director with over two decades of experience driving operational excellence, growth strategy, and technology-enabled transformation across professional services and private equity–backed organizations. His expertise spans operating model design, revenue and delivery optimization, M&A integration, and the execution of large-scale digital and CRM transformations, with a particular focus on Salesforce-driven...

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Seamus Egan
Seamus Egan
Managing Director

Seamus is a Managing Director on Accordion’s CFO Technology team, leading Business Development and Alliances with a focus on Salesforce and Salesforce Ecosystem partnerships. He brings more than a decade of experience building and scaling go-to-market operations, alliance programs, and revenue ecosystems across the Salesforce landscape.

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Miguel Boland
Miguel Boland
Senior Director

Miguel Boland is a Senior Director with more than two decades of experience in strategic sales leadership and go-to-market execution across IT professional & consulting services teams, successfully partnering with clients ranging from growth to enterprise organizations. Over the past six years, Miguel has focused on the Salesforce ecosystem, where he has been responsible for collaborating with clients to design and implement...

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Tarun Sharma
Tarun Sharma
Managing Director

Tarun is a Managing Director on Accordion’s CFO Technology team, with more than two decades of experience leading large‑scale digital transformation, customer success, account expansions, operations, and multi‑cloud delivery programs for global enterprises.

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Ready to make Data Cloud your foundation?

Whether you are standing Data Cloud up for the first time or expanding it from a marketing-only deploymen, we want to hear about it.