industry
Healthcare & Life Sciences

Taking a critical healthcare institution from financial struggles to winning awards through improved operations​

Key metrics:
  • Secured $16.4 million in grants for operational and capital needs
  • Saved $2.3M annually
  • Increased outpatient clinic volume and services
  • Awarded second-best hospital in New York City for Hospital Acquired Conditions​​​
Value levers pulled:
  • Interim management
  • Transformation plan
  • Financial and operational improvement
  • Staffing efficiency and benchmarking studies
  • Cost savings programs

Picture this...

You’re Interfaith Medical Center (IMC), a 287-bed acute care teaching hospital providing a wide range of critical medical, surgical, gynecological, dental, psychiatric, pediatric, and other services. After years of financial difficulty, including the inheritance of substantial legacy debt, you file for Chapter 11 bankruptcy to avoid closure. During the process, your financial problems continue, so the New York Department of Health has us step in as Chief Executive Officer. ​

You turn to Accordion.

As interim CEO, we immediately implement a strategic plan designed to stabilize operations and improve the quality and delivery of health services. With the goal of ultimately transitioning leadership to a permanent team, we begin to reinvigorate IMC for growth through prioritized and phased initiatives developed to enhance care access and fiscal practice efficiency. We:

  • Develop a five-step Transformation Plan meant to provide increased access to medical care for the community, improve financial and operational performance, provide jobs and opportunities for key stakeholders, and signal a potential new direction for IMC.
  • Negotiate new payor contracts with insurance providers and implement a program to streamline and improve the revenue cycle process.
  • Create and institute a Physician Compensation Program, creating a larger physician pool to achieve better quality bonus rewards and more Part B billings.
  • Conduct various staffing efficiency and benchmarking studies that result in actionable plans to increase productivity and reduce overtime.
  • Initiate several cost savings programs, including contracting with suppliers to achieve approximately $2.3 million in annual reductions and kicking off a zero-based budgeting process with the goal of overall cost reduction.

Your value is enhanced.

Your financial difficulties ease after we secure $16.4 million for operational and capital needs through grant applications to various government and private entities. Outpatient clinic volume and services increase thanks to redesigned clinic times and physician alignment, as well as better integrated delivery of care with the hospital. Operations and finances are stable, and you’re even awarded CMS’s Hospital Compare second star, the second-best performing hospital in Brooklyn based on Total Performance Scores and the second-best hospital in all of New York City for Hospital Acquired Conditions.

Enhanced value:

You reap multiple benefits, including:

  • Secured $16.4 million in grants for operational and capital needs
  • Saved $2.3M annually
  • Increased outpatient clinic volume and services
  • Awarded second-best hospital in New York City for Hospital Acquired Conditions​​​