Joey is a Director with 13 years of experience implementing, optimizing, and automating Epic’s Hospital Billing application. He uses revenue cycle analytics to inform the decision-making process.
Most recently, Joey worked at Pinnacle Healthcare Advisors before being acquired by Accordion. Joey has consistently delivered exceptional results with expertise in Epic Hospital Billing, revenue cycle analytics, project management, and developing innovative solutions.
Joey has led diverse teams of analysts, supervisors, and developers across multiple states to support Epic Hospital Billing operations, resulting in operational efficiency. He has successfully spearheaded strategic initiatives, including team restructuring, secondary review processes to prevent errors, and automation projects that garnered recognition for operational improvements.
- Managed Hospital Billing analyst and analytic developers at a $5B health system with 14+ facilities
- Led the implementation of Epic HB across 20+ locations, working as the HB Architect and HB Manager, including multiple Single Billing Office implementations across four states
- Planned and executed a project to redesign late charge automation project that saw an improvement in automation rate from 35% to 95%
Directed a consecutive account automation project that improved the automatic combining of consecutive accounts from 70% to 96%
- Developed and executed a project initiative to reduce Nightly Processing completion time by 3.5 hours, using it as a training opportunity to enhance analysts’ skills in system efficiency.
- Automated payment processing workflows with bad debt vendors, optimizing enterprise billing operations.
Joey holds a B.S. in Information Systems from the University of Alabama at Birmingham.