ALMA MATER
Michigan State University, M.B.A.
Michigan State University, B.A. Psychology
Andrew is a Vice President with over 10 years of experience assisting organizations achieve their strategic and operational goals.
Recently, Andrew worked with Pinnacle Healthcare Advisors before its acquisition by Accordion. With a focus on people, process, and technology optimization, Andrew has successfully led revenue cycle management solution implementations resulting in sustained operational performance, patient engagement, denial mitigation and increased revenue across critical access, academic, and community-based hospitals.
Andrew has deep knowledge and expertise across the revenue cycle continuum. He has experience in leading process re-design efforts in patient access and business office operations.
Prior to joining Pinnacle, Andrew has led project efforts combining technology and operational aspects with Berkley Research Group and Slalom Consulting where he assisted in leading digital transformation efforts for the nation’s top health systems.
- Re-designed business office workflow resulting in increased productivity and denial resolution
- Led critical access hospital initiatives spanning three states by implementing a centralized business office to increase productivity and revenue yield
- Led successful assessments across patient access resulting in patient engagement strategy and implementation
- Led denials management program for $5B net patient service revenue (NPSR) health systems resulting in revenue lift
- Improved operational metrics and efficiencies by enhancing technology investments while revamping processes and procedures for AR Management teams resulting in decreased denials by 35% and increased revenue by 10% monthly for a Midwest community hospital
- Performed complex analysis including cost to collect for critical access hospitals across Iowa, Minnesota and Wisconsin recommending senior leadership adopt shared services center to reduce costs and increase efficiencies
- Analyzed complex contracts and account reviews resulting in $1.5M in reimbursements for a large Midwest hospital
- Created Vendor Management tracking tools to ensure quality assurance, accurate invoicing and escalation streams that enabled cost savings and relationship management
- Led RCM automation engagements across several health systems with $1B NPSR
- Created vendor management scorecard resulting in cost savings and efficiencies for a 182 bed health system
Andrew holds an M.B.A. with a Finance concentration and a B.A. in Psychology from Michigan State University.