industry
Retail & Consumer Products

Beauty co. needs a cash conversion makeover​

Key metrics:
  • Reduced past due balances by over $6M.
  • Cleared $2M backlog.
  • Accelerated cash application posting from over two weeks to one day. ​​​
Value levers pulled:
  • Order-to-cash process improvements ​
  • Financial system integration and automation​

Picture this...

You’re a $600M collective of premium beauty brands that has recently been acquired. You’ve reached the end of your back office and technology service level agreement. At the same time, you’re facing declining sales orders, increased product returns, high deduction and dispute volumes, and cash application issues. You need to quickly reevaluate your order-to-cash operations, enabling systems, and supporting functions to identify and reduce revenue leakage and accelerate the cash conversion cycle. ​

You turn to Accordion.

We partner with your team to address the near-term issue backlog, support prioritized value creation activities, and secure measurable results through process, policy, and technology-enabled change. Specifically, we:

  • Review and diagnose the current state operating process and immediately assist in the daily remediation of existing large account backlog items, including order management, deductions, chargebacks, and payment processing.
  • Evaluate the use of existing technology (NetSuite) to accelerate cash conversion and develop business requirements and use cases to enable application configuration and applet development.
  • Partner with your team to configure, design, and build NetSuite-supported applications to ingest and automate high-volume daily customer information.
  • Identify upstream order and supply chain issues contributing to downstream receivable issues.
  • Develop repeatable financial reporting and forecasting approach to support brand-specific strategy and performance review.

Your value is enhanced.

You achieve both near-term wins and longer-term process improvements, including:​

  • A reduction in past due balances by over $6M.
  • Clearing your $2M backlog and accelerating your cash application posting from over two weeks to one day​.
  • Preparing an invoicing approach for over 100 boutique clients to accelerate payment and reduce the aging profile​.
  • Develop, test, and integrate an application to ingest and manage over 500 weekly line-item deductions ​
  • Provide user acceptance training and documentation​.
Enhanced value:

You reap multiple benefits, including:

  • Order-to-cash process improvements ​
  • Financial system integration and automation​​​​​