Mark is a Managing Director and operations executive who leads large-scale organizations and transformations.
Prior to joining Accordion, Mark was the head of the Operations practice at FCM, a private equity consulting firm. There, he partnered with portfolio companies to grow enterprise value, provided interim COO leadership and oversaw the project management organizations (PMOs) for multiple large carve-outs and performance improvement initiatives. Before joining FCM, Mark was SVP and Chief Operating Officer (COO) of Nielsen’s $2.5B media measurement portfolio, leading an operations team of 8,000 associates across 45 countries. He delivered $200M in productivity over three years in the role, while implementing process improvements that set records in quality and delivery. Earlier, Mark led Technology Service Delivery for the Americas, achieving 8%+ productivity annually. Additionally, he directed the re-platforming of Nielsen’s 30-year-old data processing factory and transformed legacy mainframe systems to service-based, open systems with reusable components. In this technology leadership role, Mark also oversaw organizational restructuring and global talent transitions as Nielsen went private in 2007.
Mark holds an M.S. in Computer Science from Regis University and a B.S. in Decision Information Sciences from the University of Florida.