1.1 “controller“, “data subject“, “personal data” and “processor“, have the meanings ascribed to them in the Data Protection Laws.
1.2 Any defined terms which are not defined in this DPA are as defined in the Agreement.
2. Roles & compliance with Data Protection Laws.
2.1 In relation to the Personal Data provided to the Accordion Entities by Company to facilitate the provision of the Services under the Agreement (including any scoping of work stage), Company is the controller of Personal Data, and each of the Accordion Entities is the processor of Personal Data. Each party will comply) with Data Protection Laws applicable to such party in the processing of Personal Data. As between the parties, Company shall have sole responsibility for the accuracy, quality, and legality of Personal Data and the means by which the Personal Data was acquired.
3. Description of Processing
3.1 The Subject matter, nature and purposes of the processing, duration, types of Personal Data and categories of Data Subject are as set out in Schedule 1.
3.2 Processing by Accordion. As a processor, the Accordion Entities will only process Personal Data (i) in order to provide the Services to Company or (ii) per Company’s instructions in writing or via the Services. Accordion will notify Company (unless prohibited by applicable law) if either of the Accordion Entities is required under applicable law to process Personal Data other than pursuant to Company’s instructions. As soon as reasonably practicable upon becoming aware, inform the Company if, in Accordion’s opinion, any instructions provided by the Company infringe applicable Data Protection Laws. Upon written request of the Company, the Accordion Entities shall return or delete the Personal Data, unless required by law or able in compliance with Data Protection Laws to retain the Personal Data.
4. Technical and Organisational Security Measures
4.1 The Accordion Entities will implement appropriate technical and organizational measures of security appropriate to the risks that are presented by the processing of Personal Data, in particular protection against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data as set out in Schedule 4.
4.2 The Accordion Entities will take reasonable steps to ensure that only authorised personnel have access to Personal Data and that any persons whom it authorizes to access the Personal Data are under obligations of confidentiality.
5. Security Breaches, Data Subject Requests & Further Assistance
5.1 Security Breaches. Accordion will notify Company of any Security Breach without undue delay on becoming aware of the Security Breach.
5.2 Data Subject Requests. To the extent legally permitted, Accordion will promptly notify Company if either of the Accordion Entities receives a Data Subject Request. Neither Accordion Entity will respond to a Data Subject Request, provided that Company agrees either Accordion Entity may at its discretion respond to confirm that such request relates to Company. If Company does not have the ability to address a Data Subject Request, the Accordion Entities will, upon Company’s written request, provide reasonable assistance to facilitate Company’s response to the Data Subject Request to the extent such assistance is consistent with applicable law.
5.3 Further Assistance. Taking into account the nature of processing and the information available to them, the Accordion Entities will provide such assistance as Company reasonably requests in relation to Company’s obligations under Data Protection Laws with respect to (i) data protection impact assessments, (ii) notifications to the Supervisory Authority under Data Protection Laws and/or communications to data subjects by the Company in response to a Security Breach, or (iii) Company’s compliance with its obligations under the GDPR or UK GDPR (as applicable) with respect to the security of processing.
6. Sub-processing
6.1 Company grants Accordion a general authorisation to appoint third party sub-processors to support the performance and provision of the Services. Accordion shall carry out appropriate due diligence to ensure that such sub-processors provide sufficient guarantees to implement appropriate technical and organisational measures when processing Personal Data that are equivalent to those set out in Schedule 4.
6.2 Accordion shall maintain a list of sub-processors available here, and shall add the names of new and replacement sub-processors to the list (including details of each sub-processor’s location and services to be undertaken) prior to such sub-processor accessing or otherwise processing Personal Data and send a written communication to Company (by sending an email to Company referring to such intended change no less than thirty (30) days prior to the intended change. The list of sub-processors shall be made available on Accordion’s website at the link set forth above.
6.3 If Company has an objection to any new or replacement sub-processor, it shall notify Accordion of such objections in writing within thirty (30) days of receipt of the communication and the parties shall seek to resolve the matter in good faith. If Accordion requires use of the sub-processor and is unable to satisfy Company as to the suitability of the sub-processor or the documentation and protections in place between Accordion and the sub-processor within [thirty (30)] days from Company’s receipt of Accordion’s notification of objections, then Company may terminate the Services Agreement, this DPA and/or the applicable aspect of the Services with immediate effect on written notice to Accordion.
6.4 Accordion shall ensure that any sub-processor it engages to provide an aspect of the Services on its behalf in connection with this DPA does so only on the basis of a written contract which imposes on such sub-processor equivalent data protection obligations as set out in this DPA. Accordion shall remain fully liable to Company for any such sub-processor’s performance of its obligations under such written contract.
7. International Transfers
7.1 Company agrees that its use of the Services will involve the transfer of Personal Data to, and processing of Personal Data in, countries in which either Accordion Entity is based.
7.2 UK transfers:
7.2.1 To the extent Personal Data is transferred to either Accordion Entity and processed by or on behalf of the Accordion Entities outside the UK (except if in an Adequate Country) in circumstances where such transfer would be prohibited by UK GDPR in the absence of a transfer mechanism, the parties agree that the EU Clauses subject to the UK Approved Addendum will apply. The UK Approved Addendum is incorporated into this DPA.
7.2.2 Schedule 2 references the information required by Tables 1 to 4 inclusive of the UK Approved Addendum.
7.3 EU transfers:
7.3.1 To the extent Personal Data is transferred to the Accordion Entities and processed by or on behalf of the Accordion Entities outside the EEA (except if in an Adequate Country) in circumstances where such transfer would be prohibited by EU GDPR in the absence of a transfer mechanism, the parties agree that the EU Clauses will apply in respect of that processing and are incorporated into this DPA in accordance with Schedule 3.
7.3.2 Schedule 3 contains the information required by the EU Clauses.
7.4 Swiss transfers
7.4.1 To the extent Personal Data is transferred to the Accordion Entities and processed by or on behalf of the Accordion Entities outside Switzerland (except if in an Adequate Country) in circumstances where such transfer would be prohibited by Swiss Data Protection Laws in the absence of a transfer mechanism, the parties agree that the EU Clauses subject to the Swiss Addendum will apply in respect of that processing. The Swiss Addendum is incorporated into this DPA.
7.4.2 Schedule 3 contains the information required by the EU Clauses, including for the purposes of transfers to which this Clause 7.4 applies.
7.5 The Accordion Entities may (i) replace the EU Clauses, the Swiss Addendum and/or the UK Approved Addendum generally or in respect of the EEA, Switzerland and/or the UK (as appropriate) with any alternative or replacement transfer mechanism in compliance with applicable Data Protection Laws, including any further or alternative standard contractual clauses approved from time to time and (ii) make reasonably necessary changes to this DPA by notifying Company of the new transfer mechanism or content of the new standard contractual clauses (provided their content is in compliance with the relevant decision or approval), as applicable.
8. Audit and Records
8.1 The Accordion Entities shall make available to the Company such information in their possession or control as Company may reasonably request with a view to demonstrating their compliance with the obligations of data processors under Data Protection Law in relation to its processing of Personal Data.
9. General
9.1 Conflicts. This DPA is without prejudice to the rights and obligations of the parties under the Agreement which shall continue to have full force and effect. In the event of any conflict between the terms of this DPA and the terms of the Agreement, the terms (including definitions) of this DPA shall prevail so far as the subject matter concerns the processing of Personal Data. This DPA sets out all of the terms that have been agreed between the parties in relation to the subjects covered by it. Other than in respect of statements made fraudulently, no other representations or terms shall apply or form part of this DPA.
9.2 Limitation of Liability. The maximum aggregate liability of the Accordion Entities (taken together) to Company under or in connection with this DPA shall not under any circumstances exceed the maximum aggregate liability of Accordion to the Company, and shall be subject to any exclusions of liability for certain categories of loss, as set out in the Agreement. Nothing in this DPA will limit the Accordion Entities’ liability in respect of personal injury or death in negligence or for any other liability or loss which may not be limited by agreement under applicable law.
9.3 Governing Law; Venue. Without prejudice to the provisions of the EU Clauses, Swiss Addendum and the UK Approved Addendum addressing the law which governs them, this DPA shall be governed by and construed in accordance with the laws which govern the Agreement and the venue(s) for disputes and claims under the Agreement shall also apply to disputes and claims under this DPA.
SCHEDULE 1
Data Processing Details
For the purposes of Clause 3 of the DPA and Schedules 2 and 3, the parties set out below a description of the Personal Data being processed under the Agreement and further details required pursuant to the Data Protection Laws