Ryan is a Director with over 12 years of experience in healthcare and multiple Epic revenue cycle certifications.
Most recently, Ryan worked at Pinnacle Healthcare Advisors before they were acquired by Accordion. He brings a unique blend of clinical and revenue cycle operations and Epic applications experience, utilizing his expertise to provide holistic solutions to his clients.
Ryan started his career as a radiologic technologist and transitioned into the Epic world as a clinical and then revenue cycle build analyst. Ryan has deep expertise in charge generation optimization, Epic technical build, and revenue cycle workflows.
Prior to joining Pinnacle, Ryan was a Managing Consultant at Guidehouse (formerly Navigant), and he also served as an Epic analyst at 2 healthcare systems. Representative examples of Ryan’s experience include:
- Managed the design and implementation of Epic Revenue Guardian (RG) edits for multiple clients
- Created and deployed detailed workplans for all RG ancillary build including workqueue (WQ) structure, DNB configuration, Epic Radar Dashboards, and benefit tracking reporting utilizing Epic extracts
- Served as the lead HB/PB implementation analyst for new facilities, departments, and community connect affiliates
- Developed internal Revenue Cycle Readiness Program for new affiliate go-lives
- Led build design, testing, and post live troubleshooting workgroups
- Led team responsible for creation and optimization of workflows to increase business office efficiency and productivity
- Managed oversight team in deployment of automated system letters, business office smart phrases, account WQ routing, and write-offs
- Managed conversion of Meditech to Epic for self-pay and customer service workflows for multi facility healthcare system.
Ryan has an Associate of Science from Rock Valley College.