Jenna is a Director with over a decade of progressive experience in healthcare leading patient access teams, performance improvement initiatives, and technology solution implementations at multiple healthcare systems. She is adept at people management/leadership, complex data analytics, workflow development, and technology solution design/implementation.
Prior to joining Accordion, Jenna was a Director at Pinnacle Healthcare Advisors. Before that Jenna was in the healthcare tech space with Janus Health and Olive leading technology implementations and developing ROI analysis. Jenna spent a considerable amount of time at SCL Health in Patient Access leadership roles and leading denial prevention analysis and initiatives.
Jenna’s primary expertise is in patient access leadership, process improvement, and technology. She has also led denial prevention and other revenue cycle improvement initiatives across the organization.
Jenna graduated from Montana State University Billings with a Master of Health Administration and B.S. She is also a Certified Healthcare Access Manager and has a certificate in Data Science with SQL and Tableau.